
OEM & ODM Services

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Quality Control
We maintain strict quality control throughout production and inspection to ensure that every pump meets the required technical specifications and performance standards.
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Strict production quality control -
Professional inspection and testing -
Technical specification verification -
Pre-shipment quality inspection
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After-Sales Support
Technical personnel, spare parts and remote guidance keep your pumps running after commissioning.
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The warranty period is 12 months following the handover to production after 168 hours of trial operation. The warranty covers repair, replacement, and refund ("Three Guarantees"); the supplier will provide free repairs or replacements for any quality issues to ensure the equipment operates normally. -
Technical personnel will be dispatched free of charge to provide on-site guidance for installation and commissioning, ensuring the equipment operates normally. -
Technical training will be provided to operators. -
Handling of quality issues: If quality problems are detected during equipment operation, the supplier will respond immediately upon notification and arrive on-site to address the issue within 0 to 36 hours, continuing until the problem is resolved.
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Shipment And Follow-Up
We closely follow every order from production to delivery and keep customers informed throughout the shipment process, ensuring efficient communication and smooth project execution.
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Production progress updates -
Pre-shipment confirmation -
Professional export packaging -
Shipment & logistics coordination -
Shipping document support -
Delivery tracking and follow-up
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Q
What information is needed for a quotation?
APlease send medium, viscosity, temperature, flow, head or pressure, suction condition, power supply and installation type. Photos or P&ID drawings help us size the pump faster. -
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What is the typical lead time?
AStandard models are usually ready in 15–30 days. Customized OEM/ODM pump units and pump trucks depend on materials and control configuration; we confirm a clear plan within 24 hours after the technical data is complete. -
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Can you supply complete pump units and control systems?
AYes. Besides bare pumps, we manufacture skid-mounted units, diesel pump trucks, closed sewage lifting systems and matching control cabinets for one-stop installation. -
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Do you export and provide English documents?
AWe supply export packing, commercial documents, performance curves, manuals and material certificates in English, and can support third-party inspection when required. -
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How are spare parts and after-sales handled?
AWear parts such as rotors, liners, mechanical seals and bearings can be ordered with the pump. After-sales response is within 0–36 hours, with on-site support and operator training available. -
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Can the pumps be used with existing pipelines?
AFlange standards, nozzle positions and baseplates can be customized to match existing piping. Please share the current installation drawing when you inquire.
